DS Construction (DSC), the agency responsible for regulating movement through the toll gate on the Gurgaon-Delhi Expressway, has said that though they had written to the National Highways Authority of India (NHAI) proposing a penalty on motorists who violate traffic lanes, it is yet to get a response. According to the DSC, most of the traffic jams take place when non-tag commuters move into the tag lane and heavy vehicles move into ordinary lanes — causing confusion. Despite deploying marshals and requesting for change from the Reserve Bank of India, it has not been able to manage the situation.
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