Move to allow business correspondent of one bank to serve customers of others has evoked mixed response from unions. While one bank union opposed it, another said that it does not have any problem if the business correspondent (BC) restricts itself to basic services. In a circular dated March 2, the RBI decided to permit interoperability of business correspondents (BCs) at the sub-agent or at retail outlet level, provided the technology available with the bank, which has appointed the BC, supports it............
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