........ RBI's inquiry follows a spate of applications filed under the Right to Information Act by RTI activist and armed forces veteran Lokesh Batra. After the Supreme Court order, Batra filed applications to seek information on what steps the banks would take to ensure the safety of belongings of customers in lockers. RBI was forced to convene meetings and instructed banks to ensure that customers were routinely informed through emails, SMS and notices at branches regarding the alternate arrangements made for the conduct of smooth banking functions, including locker operations.......
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