| Chetna Sinha |
..........In 1994, when officers at Reserve Bank of India rejected our idea of running a bank with illiterate women, I felt let down. But when I came back to my village and told the women that our idea was rejected by the RBI, they were not willing to accept failure. They said, 'We will learn to read and write'. They said, after their basic training, they will come with me and talk to the officers. I was surprised and agreed. This time, the women challenged the officers that they organise a test to calculate interest for a given principal amount. "Let's see if your officers can match our speed and accuracy of our women without the electronic calculator." The officers were impressed by the courage and confidence of women and agreed to induct them for the training process where they learnt the basics of how to run a bank, manage finances, process loans, etc. Most of the employees in my bank are not even graduates, but they know how to run the bank...............................
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