PUNE: Increased use of technology in banking transactions has made it imperative for users to exercise greater caution in the way they handle their operations, the country's Banking Ombudsman R Sebastian said at a press conference on Friday. Sebastian said alternate banking channels such as internet banking or mobile banking have made operations complex and the smallest negligence can cause a big loss. "Misplacing debit or credit cards, sharing passwords, losing mobile phones are all events that hold the potential of a fraud taking place and customers should immediately report the banks or mobile service operators," she said.......
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