......Even the Prevention of Money Laundering Act, 2002, says banks have to keep multiple hard and soft copies in a manner as may be specified by the Reserve Bank of India. But ICICI did no such thing. Apart from closing and suspending accounts, the bank lost three-in-one online trading account opening forms of 440,000 customers and account opening forms of 55,000 NRIs, according to information obtained under the Right to Information Act (RTI).......
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