.......Asked to comment what a person was supposed to do in case he drew a counterfeit note from an ATM, Banking Ombudsman M. Sebastian told The Hindu that “such things should not happen.” The customer, he said, should lodge a police complaint, take up the issue with the bank concerned, and write a letter to the Issue Department of the RBI for appropriate action. “We do have checks and controls and validation system to be followed by all the banks before loading cash into ATMs,” he clarified........
Read -The Hindu
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