The infinite ease of internet banking has made it a great hit among urban customers. But if one of them loses money in an internet banking fraud and if the bank does not reimburse the victim, the Banking Ombudsman too could well wash his hands of it. The Maharashtra State Banking Ombudsman has refused to intervene in a dispute between a Kolhapur-based businessman, R. Unnithan, and his bank claiming that the case involves ‘elaborate documentary and oral evidence.’.........
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