The
staff at state-run companies don’t have much of a reputation for
performing to their full potential even during normal work hours.But SBI
has managed to work overtime on Monday due to a holiday on Tuesday and a
worker strike on Wednesday and Thursday. The staff had worked extra
hours a day in advance to compensate customers for the strike. Insiders
credit chairman Pratip Chaudhuri who has promised rewards if this
practice is observed. SBI was the only state-owned bank to keep its
domestic branches open for two additional hours — earning the goodwill
of its customers.
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