Far too many glitches in banks' IT systems affect consumers adversely. Who checks whether redressal systems exist and operate in a fair and equitable manner? RBI should work at depositors' protection instead of sitting in an ivory tower and producing reports on "disincentivising cheque usage" by penalising depositors.......
The very purpose of VITALINFO is to provide a platform for wider dissemination of updated information related to and happening of events in and around RBI.
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