..........But it is possible for the RBI to grant more people access to formal
credit. It has to abandon the belief that financial inclusion can be
achieved only through physical expansion of branch networks and,
instead, permit innovative forms of banking and use of technology on a
large scale to expand access at low cost. The RBI should shun
conservatism in new bank licences. There is no reason why, say, mobile
phone companies or their joint ventures with established banks should
not be given licences. The ability of these companies to make money from
low-value transactions should be leveraged to achieve financial
inclusion. This is fully within the RBI’s control.
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