The State Bank of India (SBI) has been directed by a consumer forum here to pay Rs 34,000 to a customer for violating RBI norms by refunding after 189 days an amount which was erroneously debited from his account after an unsuccessful ATM transaction. The North East District Consumer Disputes Redressal Forum observed that SBI had not adhered to Reserve Bank of India's (RBI) directive under which it was obligated to credit back the amount within seven days.........
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