.......The Minister said that a number of steps have been taken by the government as well as the RBI to resolve the complaints of customers, expeditiously, including those on excess charges. "In order to improve customer service in banks, majority of recommendations of the Damodaran Committee have been implemented by the banks. A working group has also been constituted by the RBI to review and update the Banking Ombudsman scheme,"..........
No comments:
Post a Comment