Tuesday, August 27, 2013

Bank complaints dip

............According to Banking Ombudsman S. Chattopadhyay, the regional office was conducting visits incognito at various branches to ensure proper banking services. She said banks were urged to increase its compliance with the regulations in the Banking Codes and Standards Board of India (BCSBI). An increase in the awareness among customers about the proper use of the banking ombudsman scheme also attributed to the decline in the number of complaints................

No comments: