...........In March 2011, the RBI had issued guidelines for banks to send online alerts to customers for all types of transactions, irrespective of the amount, involving the usage of cards. "RBI has reported that it has not issued any guideline on charging by banks for providing these alerts to their customers," the Minister said. He also said "no proposal is under consideration of the government to withdraw the charges levied by banks, for this purpose." Chidambaram said it is not compulsory for an account holder to provide a mobile number. If the mobile number is given and the customer wants SMS facility, the bank provides the alerts............
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