The Reserve Bank of India in association with Lead Bank conducted an awareness programme on ‘Banking Ombudsman Scheme’ among the existing customers as well as the prospective customers of various banks, here on Friday. A.S.H. Ruchi, secretary-cum- Deputy General Manager in the office of Banking Ombudsman at RBI in Chennai, explained the functioning of Ombudsman and what types of complaints pertaining to various banking services could be taken up with him....
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