Tuesday, July 1, 2014

Make Customer Service Ratio as Part of RBI's evaluation of banks - Dr.T.V.Gopalakrishnan

..........Unfortunately some of the private secctor banks' staff are not even aware of the existene of an Ombudsman or a Regulator in the name of RBI and many times they express their ignorance by saying with all innocence that they have not seen such a bank in their vicinity. Whom to blame.............

No comments: