The message is loud and clear from the Reserve Bank of India (RBI). While bringing more villages within the realm of financial services remains the focus, steps must be taken to improve service quality and increase the number and value of transactions in these areas, the banking regulator said. “Going forward, the focus will be more on the number and value of transactions in no-frills accounts and credit disbursed through information and communication technology-based business correspondent outlets. For this purpose, banks have been advised that financial inclusion plans prepared by their head offices are disaggregated at respective controlling offices and further at branch levels," RBI said in its monetary policy statement for 2012-13, released here on Tuesday...............
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