...........At a time when personal banking has gone mostly impersonal, thanks to the invasion of technology, the RBI has asked banks to offer a “basic savings deposit account” with certain minimum common facilities. This should be done to all customers without insisting on the need for a minimum balance. The RBI has also advised banks to initiate steps to allot unique customer identification code number to all customers. These three indeed are direct-impact initiatives and go a long way in beefing up customer confidence in the banking system...........
Read - The Hindu
Read - The Hindu
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