It is the usual norm to approach public sector banks to exchange soiled notes or even coins. But my recent experience with State Bank of Hyderabad (SBH), Ramachandrapuram (BHEL) branch has made me regret for doing business with SBH since 1973. I needed a few five rupee coins (worth Rs. 100) for my personal use and I visited SBH to request the bank officials for the same. The officials simply kept asking me to come back one day later. And since past one week, everyday I have been visiting the above bank to collect the coins. The SBH did not even bother to take action to my repeated complaints on the issue. Is five rupee coins banned by RBI and not in circulation?
-S. Murali Sudhakar, BHEL LIG Colony (HBL)
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