.........Even now the facility is available at these banks but the general public still relies on RBI due to a lukewarm attitude of the commercial banks. "Even traders from nearby towns prefer to come to RBI to collect the coins or other currency," claimed Chakraborty. Mangesh Joshi, the secretary of the All India RBI Officers Association, said all the four recognized unions in the bank have joined hands over the issue. "Distributions of coins and exchange of notes has been a key function of RBI and it cannot be outsourced to other banks. The issue department which deals with it has a sizeable number of employees," .......
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