The Banking Ombudsman, Chandigarh, which covers Punjab, Himachal Pradesh, the Union territory of Chandigarh and three districts of Haryana received 3,521 complaints in the year 2011-12. According to J Tashi, the Banking Obudsman of Chandigarh, 663 levy charges on loans related complaints, 574 complaints related to suspected use of cloned ATM cards, 499 complanits related to pension funds and 17 complaints pertaining to debit cards were received. The complaints made on-line increased by 12.6 per cent while other modes decreased.......
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