Monday, August 5, 2013

Resolve your problems with the right RTI application

..............All government institutions fall under the purview of the RTI. Institutions such as the Reserve Bank of India, Securities and Exchange Board of India (Sebi), Insurance Regulatory and Development Authority (Irda) and public sector banks have PIOs. But a private bank or a private company isn't obliged to have a PIO. So, if you have an unresolved complaint against a private sector bank, first file a complaint with the banking ombudsman; then, file an RTI application seeking the status of your complaint. This would ensure you get a response from the ombudsman, who would have to ask the bank for details of the complaint............

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