......Ms Sanghvi again went to ombudsman on 14th October to receive the order and the ombudsman officer (Bijani) said that, “If they cannot locate an ex-employee (Namita) for five months and not do anything about it, that means the bank is involved in it and they are blaming someone who has left the organisation.” Ms Singhvi has since approached the Department of Banking Operations & Development (DBOD) on 28 November 2013. The person-in-charge there Mohindar had asked her to wait for an answer from the Axis Bank. She has also received a reply from the RBI that “This case is not under the purview of RBI since she received the money from the ombudsman and also because she has done a police complaint.” .........
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