.........Banks need to apply principles of transparency to enable easier decision-making by clients, and verify assumptions about what clients understand and don’t understand about their products and the fine print in the contracts they sign. “If you’ve ever applied for a credit card, a student loan, or a housing loan, you know the feeling of signing your name to pages of barely understandable fine print. “What often happens as a result is that many people are caught by hidden fees and penalties, or saddled with loans they can’t afford,” said Joshi in her keynote address at the College of Agricultural Banking, Pune............
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