Saturday, July 16, 2011

'Coin mela' receives good response

PANAJI: To ease the coin crunch woes faced by customers, the State Bank of India (SBI) and the Reserve Bank of India (RBI) organized a 'coin mela' at SBI's treasury branch.  Bags containing 100 coins in the denomination of 1, 2, 5 and 10 were given to the public in exchange for currency notes. A minimum of 100 was necessary to avail of a coin bag.  S N Halder, Chief Manager, SBI Panaji treasury branch said a coin shortage and public requests led them to organize the coin mela. Speaking to TOI, Shubhabrata Bhattacharya, Assistant General Manger, SBI regional administrative office said, "We will be conducting these melas at all SBI treasury branches in the state.We had one at Canacona om Thursday. Our aim is to reduce the coin shortage. Let coins flood the market. Increase in circulation of coins will also help prevent counterfeiting of currency." The mela received a positive response. Porvorim resident Rose D'mello said, "I had come here for some income tax work and initially thought it's a gold coin mela. I have (purchased) coins worth 1,000. My friend has a shop and these coins will be useful to her. I can also use them for paying my daily bus fare."  Shri M.A.R.Prabhu, General Manger of RBI's Goa office said, "The RBI is the authority responsible for coins and notes. We distribute the same through banks and supply on their requests. Our aim is to ensure that customers who require coins get them at any of our counters everyday." Similar coins melas have been planned at SBI treasury branches in Vasco, Ponda, Sanvordem, Bicholim and Mapusa.
TOI

Bank services must be made cheaper, says Chakrabarty

Mumbai: Even as the Reserve Bank of India (RBI) is drawing up plans to revamp the customer services in the banking industry in the aftermath of submission of Damodaran Committee report on the issue, RBI deputy governor KC Chakrabarty wants the banks’ charges for various services should be as friendly as mobile banking industry. “Pricing for various banking services has to be based on how much the customer can pay, just like it happens in the case of mobile phone. You can look at the telecom industry which has gone for pricing-based cost. If you have to make financial inclusion a reality, you should make pricing-based cost so that it becomes affordable to the masses. This can make banking a mass phenomenon,” said Chakrabarty, while addressing an event held by Centre for Advanced Financial Research and Learning (CAFRAL). Currently, the banks are doing cost-based pricing and need to move to pricing-based cost. Chakrabarty further suggested that the information that comes from banks, should be based on product and customers and should not just be accounting based.  “Information has to be useful not only within the organisation, but outside too. You have to go from cost control to result-control. The banks need to shift from impressed-based decision making to information-based decision making,’’ Chakrabarty added.  According to Chakrabarty there is financial exclusion even among small and medium enterprises.  As per the latest data, 94-95% small and medium enterprises are not availing financial services because 95% of villages in the country do not have any bank branch, he said. Usha Thorat, former deputy governor, Reserve Bank and director, CAFRAL, said, “Basically, we are saying that the decision making should be based on analytical data. You cannot get real information without analysis. Everybody has got certain types of need.” The Reserve Bank in a bid to improve customer service at banks had set up a committee under former Sebi chairman Meleveetil Damodaran, that had the mandate to look into interest rates and bank fees and charges.The committee recently submitted its report to the Reserve Bank.
FE

Banks can save people from chit fund companies, says RBI Deputy Governor

Bhopal: Chit fund companies are easily fooling people especially in the rural regions and smaller towns across Madhya Pradesh. Deputy Governor of Reserve Bank of India (RBI) Dr KC Chakrabarty believes if the banks are expanded uniformly across the state – covering even the smaller towns – the people might be saved from these fraud chit fund companies. Chakrabarty was speaking to reporters after a attending a State-level meet of Banking Credit Committee (SLBC). He said banks usually do not think of expansion in smaller towns and villages. He further said some banks are even giving much less interest on saving than accepted. These kinds of situations force the people to go to the chit fund companies, he added. The RBI Deputy Governor said the banks are expanding their reach to villages due to pressure from the state and central governments. However, they have little plans for better reach to the people in these small places, he said. He said asserted that chit fund companies and individual lenders prosper in such towns and cities. Chakrabarty said the RBI has limited rights when it comes to taking action against the chit fund companies. RBI can only dictate that these companies do not have the right to take direct deposits. On case if any default, however, the action needs to be taken by the state government.
Daily Bhaskar

Peerless employees urge RBI to restart RNBC

Kolkata : Peerless employees have urged the Reserve Bank of India (RBI) to allow Peerless General Finance & Investment Company to re-start the residuary non-banking company (RNBC) business which was stopped in April, 2011. In a memorandum to RBI Deputy Governor Anand Sinha, the All India Peerless Employees'' Union has said that the company be allowed to carry out with the RNBC business till an alternate business model emerged. The memorandum said that Peerless was having a net-owned fund of Rs 1350 crore as of March 31, 2011 and had paid Rs 18,000 to depositors on maturity. It also said that livelihood of the employees'' families were at stake due to closure of the RNBC activity. Earlier, the Peerless management had also submitted a similar request to RBI. Peerless was having 1500 office staffers and 50,000 field employees.
MSN News

Banking with a difference

The whole concept of how business is done has changed over the years for good. So why not add a little colour to the interiors of the bank instead of having mere blank walls? ........

Read..............

RBI asks banks to open 25% new branches in unbanked rural areas

MUMBAI: The Reserve Bank of India on Friday advised banks, while preparing their annual branch expansion plan, to allocate at least 25 percent of the total number of branches proposed to be opened during a year in unbanked rural centres. Unbanked rural centres (Tier 5 and Tier 6 centres) are those that do not have a brick and mortar structure of any commercial bank, the Reserve Bank of India (RBI) said in a statement. At present, banks are permitted to open branches in Tier 3 to Tier 6 centres (having population up to 49,999 as per census 2001) without prior permission from the RBI. However, opening branches in Tier 1 and Tier 2 centres (with population 50,000 and above) require prior permission of the RBI except in north eastern states and Sikkim. The RBI said authorisation for branches in Tier 1 and Tier 2 centres will now factor in whether at least 25 percent of total number of branches to be opened are in unbanked rural areas. For each branch proposed to be opened in Tier 3 to Tier 6 centres of underbanked districts of underbanked states, authorisation will be given for opening of a branch in Tier 1 or Tier 2 centre, the RBI said.
ET

Regularise branch offices in 3 mths: RBI asks foreign firms

The Reserve Bank of India (RBI) today directed all the foreign entities, including non government organisations (NGOs) and news agencies, operating in the country through branch offices to obtain clearance from it within three months under the FEMA Act. "The foreign entities who have established Branch Offices or Liaison Office in India and continuing to function without obtaining permission from the Reserve Bank of India should approach the Reserve Bank within a period of 90 days from the date of issue of this circular for regularisation of establishment of such offices in India, in terms of the extant FEMA provisions," the central bank said in a statement. The foreign entities who may have established Branch Offices or Liaison Office with the permission from the government may also approach the RBI along with a copy of the said approval for allotment of a Unique Identification Number (UIN) by the central bank, it said. The statement said, it has come to the notice of the RBI that certain Branch offices or Liaison Office established by the foreign NGOs, non-profit organisations, news agencies and other foreign entities are continuing to function in the country, without the approval of the bank, after the Foreign Exchange Management Act (FEMA), 1999 came into force from June 1, 2000.
Moneycontrol

Needed - New data bases ASAP : Rama Bijapurkar

The solution isn’t to have lots of small surveys done on different parts of India and assume that data from each is representative of all of India.

The Reserve Bank of India governor has expressed the urgent need for better official data on which to base policy, and pointed out the dangers of basing policy on incorrect or unstable data, but the ministry of statistics and programme implementation has been given to someone who reportedly doesn’t want this unimportant job. Yet this function does need far more energy and participation from a wider set of players, particularly when the country is going through rapid change that is so unstructured. As the heterogeneity of the new India grows, there is a greater need for more mega sample size “ground-level” surveys of households and individuals; and more micro (one- two- or three-person) informal enterprises to understand what is going on. The fundamental assumptions based on which the traditional, official and national surveys have been designed need to be re-visited. How India works and earns has gone through a great deal of change. There are many more Indias now than before, and their patterns of living, earning and spending are diverging. Several new kinds of multi-occupation individuals and households, and multi-earner households have emerged. Expenditure heads have undergone big changes too. We probably don’t know enough to even know what the changes are, and hence what needs to be changed in the design and questions and the measures in the surveys that are traditionally done. State-level disparities are far wider than ever before, and the state is becoming the unit of both policy action and business planning. Anecdotally, much of this is known. But analytical rigour to these anecdotes is still to come. Besides the anecdotes, all true, often contradict each other depending on where they are drawn from. We need to go through a discovery phase from scratch. And discovery requires many more discoverers, each looking at the same population with different lenses. We have a hang up about “official” and “not official” data bases, rather than thinking in terms of “good” and “bad” data bases. We have a horror of different data bases not “matching.” But its time to shed that horror — more people trying to solve a problem using different tools and methodologies, and even more people working on explanations for the divergences will eventually cause greater clarity in the form of newer and more robust mental models of current trends. Earlier, expenditure was a good surrogate of income. Now it isn’t for the middle and upper income groups. Earlier rural households were easily classifiable into where their main source of income came from — agriculture or not; now it is more complex than that. Earlier the categories of expenditure for the rich and the poor were pretty much the same. Now they are not. We now need to measure indebtedness of the middle and upper class households a lot more carefully, to understand more than what the aggregate credit data of banks will tell us. Most of India does not have regular jobs. Yet everyone, for the most part, earns a livelihood doing something or the other. The services economy also includes all the micro providers of services of some kind or the other. We still don’t exactly know how India earns, leave alone spends based on the categorisations people use to think about their expenditure. If household expenditure is supposed to be a pillar of India’s economic growth, then the more we know about this the better; and one National Sample Survey (NSS) alone isn’t enough to capture such a hydra-headed monster that is at least three countries in one. The solution isn’t to have lots of small surveys done on different parts of India and assume that data from each is representative of all of India; or to cobble them all together and say we have the whole jigsaw pieced together. The trouble is that we don’t even know what the whole jigsaw is supposed to be. How can it be? The need of the hour is to have large, descriptive surveys that describe thoroughly what is going on in India, grossed up from the household or the individual. Properly done, this requires humongous sample sizes, even with the smartest design. Who pays for this? The good news is that both corporate India and the policy-making India actually require pretty much the same data platforms, and for once, are willing to come together and volunteer time, advice and money for a good cause. There are no divergent data interests here. What diverges is how they use it. What analytics they bring to it, what conclusions they draw from it are to each, his own. Policymakers look at using data to influence outcomes, corporate India is agnostic to outcomes but looks at exploiting emergent patterns. To seriously make financial inclusion work by building sensible and safe business models, there needs to be a descriptive data base that is consumer-centred for everyone in the game. Build the data base, and the analytics will automatically follow, the same way apps are written prolifically to ride on tech platforms. Economists can look at the data using their tools and market strategists using theirs. Policy research organisations and think tanks must see development of such fundamental data bases as a core activity and shed the notion that this is not “pure play” policy, just low-end survey work. In order to walk down the policy development road, the road must be built first. And we don’t have such a road. And borrowing international comparisons as a substitute is unlikely to work either, because nowhere else in the world does such a confounding hybrid and “off pattern” evolution path exist.
The author is an independent market strategy consultant BS

Feeling short-changed by your bank? Complain to the banking ombudsman

There is a tendency to go directly to the ombudsman instead of approaching the bank first. It’s not a good practice. The set procedures should be followed while registering a complaint. Ombudsman will accept the complaint only if it is made within a year of the incident. Also, the ombudsman is not empowered to impose penalty to banks, but can only order redress of the complaint.......


Click to read.......

''Timely and correct data is the requirement.''

Reserve Bank of India Governor D Subbarao’s complaint about the unreliability and undependability of much of the country’s economic data is an official acknowledgement of a serious problem. The fact that it comes form the RBI governor is important because the formulation of policies and nature of actions of the bank are vitally dependent on the quality of data that it gets from the economy. There have always been doubts in unofficial circles about the correctness of the figures relating to prices, employment, wages, industrial and agricultural production and various other indicators.  The collection of data, their analysis and development of indices on their bases have been consistently poor and inefficient in the country. It may be noted that once there was similar skepticism about the data relating to the Chinese economy. This was because it was thought there was government control over data. But the Chinese economic data are now considered to be more reliable than those from India. That is a poor commentary on the openness of the Indian economy and the efficiency of its data collection and processing systems. The examples are many. In February last year the GDP growth was estimated at 6.8 per cent. This was later revised to 7.7 per cent and 9.1 per cent. Such wide variations cannot be defended by any argument. The index of industrial production (IIP) data have often been misleading. It is not just short-term data that has been found inadequate and misleading. There have been inconsistencies and inadequacies in the case of long-term figures also. That shows that the problem is with the data collection and analysis systems. Economic indices like the wholesale price index and the IIP need revamping as they are not faithful indicators of what they try to represent. The true measure of inflation often evades understanding because of wrong computation. In a big country of uneven economic performance with large parts of the economy in the unorganised sector, data collection and processing present difficulties but efforts are not seriously made to get over the problems. The availability of timely and correct data is the most important requirement for economic policy formulation. The RBI has sometimes been led to take decisions, which were not really warranted, on the basis of faulty data. Subbarao has indirectly admitted this.  There have been proposals to improve the system but enough attention has not been paid to them.
Deccan Herald

MFI bill: Concerns remain

By entering the microfinance market as a "provider" of microfinance, Nabard has already disqualified itself from a regulatory role. Only the RBI can regulate MFIs as of now, and set standards that do not distinguish between different categories of depositors......

SKS Microfinance punters may have partied a bit too soon

SKS Microfinance shot up to a high of Rs 598.05 from Rs 343.15 in four trading days after the government released the draft Microfinance Bill. The dream run came to an end on Wednesday when the stock dropped 10 percent, hitting the lower circuit at Rs 529.35. The fall continued when it slipped to Rs 428.80 on Friday morning, but has since pulled back a bit and was trading at Rs 502.10 at 11 a.m. Though the draft Microfinance Bill gives the Reserve Bank of India (RBI) regulatory control of microfinance institutions (MFI), what has caused the euphoria is that the Bill takes it outside the purview of state level intervention. The operations of SKS Microfinance were hit after the Andhra Pradesh government prevented it from deploying recovery agents for loan recovery. With the sector likely to be under RBI’s control as per the draft Bill, companies will again be able to deploy their recovery agents in the field. A series of suicide deaths by creditors resulted in the government putting a stop to the strong-arm tactics deployed by microfinance companies. This resulted in loan recovery for SKS coming down to 10 percent. Andhra Pradesh accounted for a lion’s share of the company’s disbursal. Thus, the hope of its recovery agents has lifted hopes for the company. But now it is becoming apparent that the draft Bill may not be a panacea for SKS’s future well-being. If expert views and the Andhra Pradesh government’s own point by point rebuttal of the Bill are considered, the final Bill will be a much diluted version of the draft. The Andhra government, which is a Congress one and hence important in political calculations, has asked for a rethink on the Bill and at the same time is taking legal opinion on how the bill could interfere with certain constitutional provisions. Attempts by recovery agents to forcibly get money back from borrowers is an offence and provisions to deal with them are part of laws enacted by state governments. PS Reddy, principal secretary, Andhra Pradesh, has gone on record to say: “Our understanding is that the existing RBI machinery, or the proposed (microfinance) ombudsman, may not be a solution and may not be adequate to look at ground level realities. I think that’s the fact which we need to discuss further.”
In an interview to CNBC, Usha Thorat, former Deputy Governor of the RBI, said: “It’s going to be a huge challenge because it relates to millions of borrowers for MFIs (microfinance institutions), groups and purposes for which loans are being given… So…ultimately (the Bill) has to be innovatively made.” Andhra Pradesh, in its reply to the Bill, has rightly raised the point of not putting a ceiling on interest rates. MFIs are known to charge interest ranging from 24-50 percent. Though the Bill has not put a ceiling, it has put a cap on margins. This is refuted by the Andhra government, which points out that MFIs are charging 40 percent interest and still showing margins of only 6 percent, while their cost of funds is around 12 percent. The state government has even contended that MFIs should not be called an extended arm of banks. “The lending practices, interest rates, and recovery practices of the banks and MFIs are radically different. The mere fact of drawing funds from the banking system cannot make them an extended arm of banks,” it said. A better way, it says, is to convert them to banks and operate under the banking regulations. The draft Bill states that none of the activities of MFIs shall be categorised as ‘money lending’ and therefore, proposes to take them out of the purview of the money lenders’ regulation. In its reply, the government has quoted a former RBI governor who has said that “for-profit MFIs should be treated at par with money lenders and should not be subject to soft regulation as they are a bigger risk to the system than individual lenders who extend loans out of their own net worth”. In other words, what the former governor was hinting at is that in the case of a default by clients, MFIs who are themselves leveraged and depend on bank funds can cause a domino effect on the system. SKS Microfinance has a bank borrowing of Rs 2,700 crore on a net worth of Rs 1,781 crore. With Rs 1,400 crore deployed in Andhra Pradesh with barely enough recovery, it is only a matter of time when the banks come knocking on SKS Microfinance’s door. 
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