Banks’ business correspondents may get higher pay

Business correspondents, who work mainly in rural areas and urban slums on behalf of nationalised and commercial banks to extend benefits of banking to the economically weaker sections, are likely to get higher remuneration.  Reserve Bank of India (RBI) officials said on Monday that in comparison to the efforts put in by these correspondents, their income is very low. This,in turn, does not help widen the reach of banking facilities to economically weaker sections. “A circular hiking their remuneration will be issued by the RBI shortly,” sources said. The correspondents are appointed to get new customers for banks from poor families, introduce them to various banking services, and assist them in understanding the banking process. A correspondent visits the villages on regular intervals, collects whatever amount the persons want to deposit in their accounts and process the deposits with a handy electronic machine. The machine immediately informs the main server of the bank about the transactions. The customers can withdraw money and check the account balance through the machine. The correspondents also answer all queries of the customers.“The RBI has recognised the efforts involved in the job and is thinking of revising the remuneration,” sources said. Business correspondents are part of financial inclusion,a policy mooted by the Reserve Bank of India in 2005. The policy has compelled nationalised as well as commercial banks to implement it by enrolling account holders from economically weaker sections of society. The current payment of these correspondents is around Rs 1,000 to Rs 1,500 per month. After the RBI circular, it could go up to Rs 5,000 per month. RBI officials discussed the payment issues of correspondents during a meeting held in Pune in the last week of November 2010 where business correspondents from various parts of the state had gathered along with the villagers who are now customers of nationalised banks.