Electronic transactions are making rapid strides as reported in “Bye-bye cheques, hello electronic payments” (Business Line, January 23), thanks to the efforts of our banks and the RBI, who are encouraging Internet transactions and introducing technology to do banking transactions from home. Internet banking is very popular among retail customers, but unfortunately, the RBI and banks aren't able to persuade most firms and the corporate sector to take up regular transactions online. Banks are equipped with technology, safety mechanisms and security to safeguard transactions and facilitate easy recognition. The only way to move towards paperless transaction is to encourage online transactions by providing incentives and discouraging branch-level transactions.
- Srinivasa Sarma, Hyderabad (HBL) 
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