.....Calling the procedure of tracking down cyber criminals “a never-ending game”, where the modus operandi is constantly updated to evade systems used to track them, M. Palanisamy, RBI Banking Ombudsman, also lays the blame on banks and the unfiltered “distribution” of Internet banking options to customers. “Banks should allow Internet banking on a need-by-need basis, and the option should be activated only after educating the account holder on all steps involved,” he says...........
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