Mumbai: Concerned over reluctance of banks to provide loans on interest rates favourable to borrowers, the Reserve Bank has asked the lenders to share adequate information with them so that they can take informed decision. "How many banks are willing to go an extra mile and interpret the guidelines in favour of customers? The discriminatory practices that banks adopt while sanctioning loans on a floating interest rate basis to new borrowers is possibly the best example in this regard," RBI Deputy Governor K C Chakrabarty said here recently. He was speaking at the annual conference of Principal Code Compliance Officers on 'Banking Codes and Standards Board of India -- Customer Service and Consumer Protection-Issues and Challenges'..............................
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