..........Money transfers through RTGS (Real-Time Gross Settlement) and NEFT (National Electronic Funds Transfer) have become quite popular. But as the latest Annual Report of the Banking Ombudsman points out, complaints regarding non-credit, delayed credit and delayed return of funds in failed transactions are on the rise. The report recounts one such case where the complainant approached the ombudsman alleging inordinate delay on the part of the bank in transferring funds under RTGS.................
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