The Reserve Bank of India (RBI), to its credit, has one of the best online adherences to the Right to Information (RTI) Act of India. Much of what you want to know has already been proactively declared, and existing circulars as well as guidelines are neatly arranged as well as very searchable. They also tend to be clubbed together by subject once or twice a year on the 1st of July and sometimes also on the 1st of January. The central bank is also very prompt in acknowledging and responding to RTI applications. Most of all, unlike certain other public authorities, the RBI tends not get stuck on technicalities like demanding small amounts of money for photocopying charges—especially when the postage used for said demands is more than the demand............
.....To sum it up, you have to ask your bank branch manager or the manager of the branch which holds responsibility for the ATM you use, whether the ATMs or tellers under their charge are in adherence with RBI’s circular DCM (FNV) No. 5063/16.02.22/2011-12 dated 9 May 2012. And if not, why not?
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