....Few people are aware of the fact that the Reserve Bank of India (RBI) has directed banks to reimburse customers for wrongly debiting amounts from their accounts in what they call ‘failed ATM transactions’.
After a customer files a complaint, the bank has seven days to rectify the problem. Beyond this, it is liable to pay Rs 100 per day till the money is credited back to the account. The only catch is that the customers are entitled to this only if they lodge the complaint within 30 days of the transaction.......
After a customer files a complaint, the bank has seven days to rectify the problem. Beyond this, it is liable to pay Rs 100 per day till the money is credited back to the account. The only catch is that the customers are entitled to this only if they lodge the complaint within 30 days of the transaction.......
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