Friday, October 19, 2012

'80% bank grievances owing to lack of proper communication'

RANCHI: Reserve Bank of India (RBI), the Banking Ombudsman for Jharkhand and Bihar, on Thursday disclosed that over 80 per cent banking grievances from customers are due to lack of proper communication either on the part of the customers themselves or the bankers. The ombudsman also suggested that customers should be careful enough while signing papers during transactions with the bank, especially when taking loans. The customers were also warned of replying to any email or SMS which tell them about cash prizes that they have won.......

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