No fake notes in ATMs: Banking Ombudsman

Reserve Bank of India’s Banking Ombudsman (Andhra Pradesh) M. Sebastian has ruled out the possibility of fake currency notes sneaking into Automated Teller Machines (ATMs). “The screening process is so meticulous that the notes can be found anywhere outside, but certainly not in the banks’ ATMs,” he said replying to a query at an interactive session organised with bankers and customers,.....

.....RBI Chief General Manager (customer service) Suma Verma highlighted sorting customers’ issues on a priority basis, even by employing the services of people with prowess in regional languages.......

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