Tuesday, June 4, 2013

Customer service in banking is not negotiable asserts Dr Chakrabarty

RBI, bank, RBI deputy governor, banking, bank charges, cheques, credit card, debit card, cards, mis-

............"Customer is the most important part of a banking system and it is necessary that the bankers does not ‘squeeze’ customers. However, after saying this, we must understand that banking is not just a service but it is also a business and banks need to levy charges on services in order to survive"..........

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