..........When contacted, one SBI officer told Nagaland Post that it was the “carelessness and ignorance” on the part of the customers that they were falling prey to the fraudsters. He said that according to the Reserve Bank of India (RBI) guidelines and Know Your Customers (KYC) norms, no RBI or respective bank officers have the right to ask its customers their ATM secret pin code and ID and password in internet banking. Those asking for ATM secret code, ID or password were fraudsters, he added. He said that SBI would be putting banners and posters in all the ATMs and bank branches. .................
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