Wednesday, September 3, 2014

Know What's `Right' for Better Banking

....... “The banks' code of commitment to customers had persuasive powers. Now the RBI will have legislative powers to act against the banks if they fail to adhere to the charter. Customers can approach the central bank's customer service department to resolve grievances,“ says a retired head of a large public sector bank. Here's a look at the proposed rights and the likely benefits for customers:...........

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