Friday, August 5, 2011

The Policies central to banking

In a country like India, you can't look at just inflation; you have to worry about growth, development and financial stability.

A collection of scholarly thoughts from central bankers, policy-makers, market participants and academic scholars on crisis-related research post the financial meltdown of 2008, Challenges to Central Banking in the Context of the Financial Crisis” (Academic Foundation), compiled by S. Gokam, is based on the international research conference hosted by the Reserve Bank of India in Mumbai as part of its Platinum Jubilee year.  Focussed on monetary policy, the debt crisis, exchange rate policies, financial stability imperatives and regulation, the international financial framework, exit policy and asset price bubbles, the four technical sessions and the two panel discussions have all been brought together in this book. The RBI Governor, Dr D. Subbarao, said that a lesson from the crisis was that pure inflation-targeting doesn't work because price stability, though crucial, doesn't always guarantee financial stability. He backed this contention stating that from quarter to quarter, the RBI shifts relative stress across three variables — price stability, financial stability and growth.

MULTI-SERVICE MANDATE

When Prof Easwar S. Prasad of Cornell University said, “We must be targeting inflation, because that way we will be transparent and we will hold ourselves accountable to a defined outcome,” the RBI chief remarked in response, “In a country like India, you can't look at just inflation, but you have to worry about growth, development and financial stability concerns.”  This highlights the ‘multi-service' mandate of the RBI which is not only a supervisor but also a regulator and manager of the Government's mammoth debt programme. A valuable vignette from Promontory Financial Group (UK) Ltd Chairman, Mr Michael Foot, who chaired one of the sessions, was his inspirational idea from his former colleague of Bank of England, Mr Eddie George. He said the terms of any bank rescue that involved the central bank should be “as penal as we can make them without precipitating the collapse we are trying to avoid.”  Interestingly, even as financial innovations clearly led to the crisis, with excesses in an interconnected financial system generally being unnoticed, the risk of inordinate regulatory response to the crisis-stifling innovation was also expressed as a general concern. The IMF, which spearheaded the crises-related bailout plans of sovereign countries, highlighted this when its Deputy Managing Director, John Lipsky, cautioned that without a renewed bid to foster financial innovation in the global economy, all countries, including emerging market economies, would perform below potential.

MONETARY POLICY

These deliberations clearly demonstrated that there was no consensus on the role of monetary policy in directly doing something about asset prices. Monetary policy generally works better when financial markets function properly. Bank of France Governor, Christian Noyer, turned the focus on the second pillar of strategy by examining credit and monetary developments. This isn't merely because they are key determinants of long-term inflation but as they, in a sense, exemplify financial imbalances. Interestingly, the lender-of-last-resort (LOLR) role of the central bank and regulations were generally seen as prudential tools to safeguard financial stability, although it is an insufficient tool. The Executive Vice-President of the Federal Reserve Bank of San Francisco, John C Williams, argued that issues of insolvency cannot be solved by central bank liquidity policies which are properly in the domain of the fiscal authority. The book is, in sum, a riveting read that throws new light on the financial crisis to help countries be forewarned and forearmed if another one rears its head.
HBL

No reason to change the policy we have adopted: Subir Gokarn


One day after the Reserve Bank of India raised interest rates for the 11th time in 17 months, Deputy Governor Subir Gokarn spoke candidly and in detail with Chaitanya Kalbag on the battle the central bank is doggedly waging against inflation and on the imperatives of a credible monetary policy that has to be aggressive and single-minded in forcing the price trajectory downwards again.
Full transcript of the interview: Read.......

Mbanking can replace cards to an extent: RBI Deputy Governor


Reserve Bank of India Deputy Governor Anand Sinha has said that mobile banking technology is the hottest area of development at the moment and is expected to complement and to an extent replace the credit/debit card system in future. The technology is particularly relevant in the context of 50 per cent of the population remaining excluded from the financial sector while mobile phones have become an easily available communication tool, he said. He was speaking at the IDRBT Banking Technology Awards 2010-11 ceremony on Thursday at the Hyderabad-based Institute for Research and Development in Banking Technology (IDRBT), a technology research organisation established by the RBI. Sinha, who is also chairman of IDRBT, said, “While the mobile technology has the potential to overcome issues relating to cost, infrastructure and resources, it still faces issues like dependence on service providers, network availability and security.” The use of computers in banking has so far been in transaction processing, data storage and service delivery. However, for implementing mobile technology, a deeper understanding of management at front-end and back-ends is needed to ensure confidence and convenience. Ten banks, big and small, were selected for the awards in various categories. Bank of India won the award for technologies for financial inclusion, while State Bank of India got two awards for mobile banking and electronic payment systems. The jury headed by ICICI Bank chairman KV Kamath selected banks from big and small categories under each category. Under the small banks group, Karur Vysya Bank got the recognition for mobile banking, while Lakshmi Vilas Bank won it for electronic payment systems. Under the IT implementation and management category, HDFC Bank (big) and South Indian Bank (small) got the awards, while Punjab National Bank (big) and Federal Bank (small) were selected for IT for internal effectiveness. In managing IT risk, ICICI Bank (big) and Karnataka Bank (small) were selected, an IDRBT release said.
BS

Award for South Indian Bank

Kochi : South Indian Bank has bagged the prestigious ‘Technology Excellence Award 2010' under ‘IT Implementation and Management' from IDRBT (Technical Arm of Reserve Bank of India) for the second time.  The Managing Director & CEO, Dr V.A Joseph, received the award from Mr Anand Sinha, Deputy Governor, RBI, at a function held at IDRBT Hyderabad.
HBL

Banks can issue prepaid instruments only to listed cos: RBI

The Reserve Bank of India (RBI) today said prepaid payment instruments such as smart cards, magnetic stripe cards, mobile wallets could be issued by banks only to corporates listed in India. In a circular issued to all banks, the RBI said, "Prepaid payment instruments can be issues only to corporate entities listed in any of the stock exchanges in India."  It further said the corporates would have to verify the identity of the employee to whom the card would be issued, along with copies of photograph and a proof of identity. "The corporate is also required to make available details of bank accounts of the employee to the bank," the RBI said. The central bank said the maximum value of an individual prepaid payment instrument should not exceed Rs 50,000. In 2009, the Reserve bank had allowed all banks and non-banking financial institutions (NBFC), meeting the regulatory capital adequacy norms, to issue the instruments which can be used for purchase of goods and services. Corporates usually avail this facility from the bank for onward issuance to their employees. Prepaid payment instruments — issued as smart cards, magnetic stripe cards, mobile wallets, paper vouchers, gift cards and travel cards among others — facilitate purchase of goods and services against the value stored in it. The value stored on the instrument represent the value paid for by the holder of the card. The money in the prepaid instruments would be loaded by debit to the bank account after fulfilling all know your customer (KYC) requirements. Further, the RBI has also asked banks to transfer funds from such prepaid instruments to a regular bank account of the employee if the same has been requested for.
BS

JC clears the air on Aadhar card enrolment

Vijayawada : Enrolment for issue of Aadhar cards by designated centres set up for the purpose is being done free of cost. “No fee is charged for enrolment of people for issue of Aadhar cards,” clarified Joint Collector Gaurav Uppal, at a press conference here.  He said that there were several misconceptions among the public with regard to the enrolment process and it was necessary to clear the air.  The Unique Identification Authority of India (UIDAI), an agency of the Government of India responsible for implementing the envisioned Aadhar, a unique identification project in India, had appointed the Reserve Bank of India as national registrar to carry out enrolments.  The RBI had delegated the State Bank of India (SBI) to enrol people for the UID and it had hired the Hyderabad-based software firm 4G Solutions for enrolments.
HBL

RBI reconstitutes panel on monetary policy

The Reserve Bank of India (RBI) on Thursday reconstituted the Technical Advisory Committee (TAC) on Monetary Policy. The new external members include former RBI Deputy Governor Rakesh Mohan and National Institute of Public Finance and Policy professor Sudipto Mundle. Shankar Acharya, former Chief Economic Advisor to the government and a member of the panel formed in 2009, continues to be part of the reconstituted panel. The other new external members are Errol D’Souza, professor, Indian Institute of Management Ahmedabad and Ashima Goyal, professor, Indira Gandhi Institute of Development Research (IGIDR), Mumbai. Y H Malegam and Sanjay Labroo, both members of RBI’s central board, are also on the TAC. The TAC was scheduled to continue till June-end. However, its tenure was extended. It would periodically advise RBI on monetary policy in the light of macroeconomic and monetary developments. D M Nachane, Director, IGIDR, Samir Kumar Barua, Director, IIM Ahmedabad, P J Nayak, former Chairman & Managing Director, Axis Bank and A Vasudevan, former Executive Director, RBI were the external members of the original panel.
BS

'There is no new normal to inflation'


Putting an end to the ongoing debate on whether high inflation could be accepted as a “new normal”, Reserve Bank of India (RBI) Governor D Subbarao on Thursday said there was no new normal to inflation. He said the current inflation of 9.4 per cent was way above the central bank’s comfort zone and the aim was to bring it to five per cent in the medium term. “I believe there is no new normal to inflation. We can bring it down to five per cent in the medium term,” Subbarao said. RBI has raised policy rates 11 times in the last 16 months to tackle inflation, which stayed stubbornly high. The central bank expects inflation to stay around nine per cent in the first half of the current financial year. RBI revised the projection for the year-end inflation to seven per cent from six per cent as projected. In the first quarter review of monetary and credit policy, RBI maintained its anti-inflationary stance saying short-term growth could be sacrificed for long- and medium-term benefits. “Yes, in the short term, we are sacrificing growth only to ensure sustainable growth in the medium term. Most of the time we have only one instrument which is the interest rate and with that instrument you want to achieve the two objectives of containing inflation and supporting investment,” Subbarao said. He explained that with one instrument; the twin objectives of restraining consumption and supporting investment became a problem. “That is the problem with one instrument you cannot at the same time restrain consumption and support investment. So, in the short term, you may have to sacrifice growth to generate an environment of rapid growth and steady inflation in the medium term,” he said. Subbarao said there was a strong structural component in inflation and the government must act to remove supply-side bottlenecks. According to the latest data, food inflation was at 8.04 per cent as on the week ended July 23, higher than 7.33 per cent a week ago. Fuel inflation was unchanged at 12.12 per cent.
BS

Crucial to have the right members on the Microfinance Development Council

......The proposed Council to advise the government on the microfinance business should have proper representation from among all the stakeholders who will be alert to the task, while those who have specific business interests should be avoided ..........

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We can't just bank on it

...Governor Duvvuri Subbarao said the RBI wanted to "reinforce the point that in the absence of complementary policy responses on both demand and supply sides, stronger monetary policy actions are required". This is wise counsel.....

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Put extra features to authenticate CNP payments: RBI to banks

Mumbai : Banks will have to put in place additional features for authentication of all card-not-present (CNP) transactions performed over the telephone or via the post by May 1, 2012. In a notification issued today, the Reserve Bank of India said that "it is mandatory to put in place additional factors of authentication for all CNP transactions", including travel and industry bookings and other Mail order Telephone order (MOTO) transactions by then. CNP refers to a purchase a consumer makes without physically presenting his or her credit or debit card at the time of purchase. CNP transactions often occur online and are conducted by consumers without the actual in-store credit card swipe. "In case of customer complaint regarding issues, if any, arising out of transactions effected without the additional factor of authentication after the stipulated date, the issuer bank shall reimburse the loss to the customer further without demur," the RBI said. The new norms have been put in place after deliberations with various stakeholders, it added. "The matter was discussed in a meeting of banks with the RBI on June 22 wherein it was emphasised by the RBI that while it was not advocating any specific solution in this regard, it is imperative that all CNP transactions are brought within the ambit of additional factor of authentication without further delay," the notification said. The central bank had earlier put into place regulation making all transactions that a customers makes through a mobile or call centre (IVR) to have an additional password. Besides to prevent misuse of debit and credit cards, it had put in regulations for additional authentication based on information not visible on the cards for all on-line CNP transactions except IVRs.
MSN News

Cos can Use Plastic to Settle Employee Perks

Indian companies can now pay perks to their employees in plastic money. In a move that could pave the way for cashless settlements of perquisites and reimbursements, RBI on Thursday allowed banks to issue pre-paid payment instruments to corporates for onward issuance to their employees. “Pre-paid payment instruments can be issued only to corporate entities listed in any of the stock exchanges in India,” said RBI in its notification. The pre-paid card can be loaded with a maximum value outstanding of Rs. 50,000.  According to RBI norms, the corporate would be responsible for the verification of identity of the employee.  “This would enable corporates to make employee reimbursements, which include payment of telephone bills, travel expenses and related payments, hassle free,’ said Uttam Nayak, group country manager, India and South Asia at Visa International. “It is yet another step to promote a cashless economy,” he added. To ensure that the facility is not misused, the regulator has asked banks to put in place proper KYC standards for capturing and maintaining details of employees to whom the cards are issued. “The corporate is also required to make available details of bank accounts (if any) of the employees to the bank,” RBI said. These pre-paid payment instruments will be loaded only by debit to the bank account, which are subject to full KYC, maintained by the corporate with the same bank. Reloading of these instruments will also be carried out by debit to this account.  
ET 

Paradox of predicting inflation

Inflation can get worse by the very fact of higher inflationary expectations and, likewise, prices can be stabilised by virtue of leading people to expect that prices will be stable..........

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RBI plans new study on potential growth rate

The Reserve Bank of India is planning to do a revised study on the potential growth rate, said the central bank Governor, Dr D. Subbarao.  His comments come in the wake of slowing economic growth. This is underscored by the fact that the increase in the Index of Industrial Production by 5.7 per cent in April-May 2011 was lower than the 10.8 per cent in the corresponding period of last year. The Governor was speaking at the launch of former Deputy Governor, Dr Rakesh Mohan's book, Growth with Financial Stability: Central Banking in an Emerging Market. “High interest rates may sacrifice India's growth in the short term, but is essential to secure long-term growth,” Dr Subbarao added.
HBL

Inflation can be brought down to 4-4.5% in medium term: RBI

Reserve Bank Governor D Subbarao today said inflation can be brought down to 4-4.5% in the medium term while admitting that the economic expansion is being sacrificed to ensure sustainable growth in the long run. "I believe that there is no new normal to inflation. We can bring it down to 5%, and then further down to 4-4.5% in the medium term," Subbarao said. Taking on the criticism that the monetary authority is ignoring slowdown warnings across sectors in its fight against inflation, he said, "Yes. We are sacrificing growth... in the short-term. But it is only to ensure sustainable growth in the medium term." The Governor was speaking at an event to launch a book, 'Growth With Financial Stability: Central Banking in an Emerging Market' by former RBI Deputy Governor Rakesh Mohan. "Our experience shows that when inflation is low, may be you can raise it somewhat and get high growth, but up to a threshold level. Beyond that threshold level, if you try to raise growth, by raising inflation, you actually end up with higher inflation and lower growth," he noted. Pointing out limitations of the monetary measures to tame inflation, he said, "With one instrument,that is interest rate, you cannot at the same time restrain consumption and support investment. So, in the short-term you may have to sacrifice growth to generate an environment of rapid growth and steady inflation in the medium term." As inflation remained elevated, over the past 16 months RBI upped its key policy rates a record 11 times or 325 basis points.  
Moneycontrol

RBI strikes, but why now?

The Reserve Bank of India’s (RBI) shock and awe strike has stunned everybody, leaving the markets reeling with its impact. Coming, as it does, against the backdrop of its new “openness-no surprise” approach to policymaking, the hefty hike of 50 basis points (bps)—on the back of a cumulative 75 bps hike in the past two months—throws up several puzzles...

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There is a possibility for two more rate hikes by RBI

Richard Iley, chief economist, Asia, BNP Paribas SA, in an interview predicts a couple of more rate hikes by the central bank this year. Edited excerpts:

Your report says four more rate hikes are expected this year. What’s the rationale?
Well, I think one more rate hike to come, possibly two, but any more action on that I think is unlikely. I think the bond market if you look at two year no yield, there is one, possibly two more rate hikes to come.  The main message from RBI (Reserve Bank of India) last week is that it’s a central bank that has now really acknowledged that this is an economy that is going to require a sharper cyclical slowdown than it has been previously through to really bring cyclical inflation pressures to heal. I think that was the fundamental motivation behind the decision by RBI to go by the 50 basis points hike. I think the key for them will be how quickly this evidence really continues to accumulate, of slowing economic growth, and inevitably, some potential respite on the inflation front.
What kind of quantum increase are you looking at?
I think one more quarter-point rise. We had a target for repo rate for the year-end at 8.25 for some time. We think that probably will be sufficient to produce the target rate down that RBI has sort of acknowledged the economy now requires. We think it is difficult to gauge but probably policy rates somewhere around 7-7.5% is a restrictive rate. With the prospect of one or two more rate hikes to come I think it is sufficient to get the job done in terms of cooling the economy.
In terms of growth correction how much would you like to see and what impact will it have?
I think the economy’s speed limit to overall GDP as roughly about 8%, our statistical estimates, and I think that also the message of surveys such as RBI’s survey on capacity utilization, suggests an economy that is something like a percentage point or slightly above that, long run protective potentials early this year. So in the simple rule of frame actively, we really need a sustained period of growth much more closer to 7% if we are going to see genuine reduction in the cyclical inflationary pressure in the broad based demand pull inflation. I think that would be able to see and the WPI status in the last few months or so... I think the risk and what the interest rate markets begin to price in is that if we don’t get the inflation improvement over the next six to nine months, we are hoping for, RBI will be forced to keep these restrictive policies settings in place for longer and we can have an even harder landing for the economy than that.
How bad will it be from here?
I think the kind of slowdown the economy is going to see over the next year-end, my forecast when I made those is that close to 7% growth over the next year was seen as controversial. Only a month or so they are increasingly being factored in. But I still think that there is scope for earnings disappointment.
Mint

RBI adds rider to prepaid payment instrument rule

The Reserve Bank of India (RBI) on Thursday said banks issuing prepaid payment instruments to companies, for the use of the latter’s employees, may do so to only those listed on the local stock exchanges. The banking regulator also specified that the existing rule, on any such instruments not being allowed to carry a value (at issue or after recharge/topping-up) of more than Rs 50,000 at any point of time, would continue for this class of use. The rule issued on Thursday is a sequel to the general guidelines issued by RBI on November 4 last year, on the issue and use of prepaid instruments. Today’s rule change does not change the existing guidelines on issue to companies for other purposes or those for individual retail use. Prepaid payment instruments are used to facilitate purchase of goods and services against the value stored on such instruments. These are already being issued by banks and non-banking finance companies approved by RBI in the form of smart cards, magnetic stripe cards, internet accounts, internet wallets, internet purses, mobile accounts, mobile wallets, mobile purses and paper vouchers. As it happens, the RBI-appointed Damodaran panel on improvement of customer service by banks, made public only yesterday, had recommended that the cap on the maximum value at any time on individual prepaid instruments be raised above the Rs 50,000 cap specified in the November 2010 rules. "The committee's interaction with various stakeholders across the board has revealed that the present ceiling on withdrawals permitted against the stored value of the pre-paid instruments issued by banks is proving to be an obstacle in spreading usage of these instruments," the panel had said. Adding: "Availability of prepaid instruments of higher value would find favour with frequent travellers and tourists." The Damodaran rules have been formally gazetted for public feedback till August 27. RBI said while the primary responsibility about the identity of prepaid instruments' holders would remain with the company, banks would have to look into all customer service aspects related to these instruments. "The bank should put in place proper systems to capture and maintain details of the employees to whom the cards are issued by the corporate, along with copies of the photograph and identity proof of such employees," RBI said. A senior manager with a leading private bank said, according to his reading of the new rule, banks could issue these instruments for the specified purpose to companies not listed on local exchanges, too, but in such cases, the KYC (know-your-customer) verification responsibility would be with the bank, not the company. RBI has said the company must make available bank account details of its employees to the prepaid instrument issuer bank. Banks are to facilitate transfer of funds from these instruments to a regular bank account of the employees concerned. "These prepaid payment instruments shall be loaded only by debit to the bank account, which are subject to full KYC (know-your-customer) norms, maintained by the corporate with the same bank. Reloading of these instruments shall also be carried out only by debit to this account," RBI said.
BS

Union Bank aims to improve customer service post RBI report

The Reserve Bank of India has released the Damodaran committee report on customer service in banks. The central bank had constituted a Committee under the chairmanship of M Damodaran, former chairman of SEBI to look into banking services rendered to retail and small customers, including pensioners.  Speaking to CNBC-TV18’s Latha Venkatesh and Sonia Shenoy, SC Kallia, executive director of Union Bank said that unless the banks pay attention to the customer service issues and improve their services, they will not be able to grow their business. 
Q: Is this list of recommendations from Mr. Damodaran scaring you at first shot? Will it mean that some of your margins are going to get impacted as you provide more deposit insurance and you are asked to demand less minimum balance from depositors?
A: We cannot look at these recommendations only from the point of view of our bottomline getting impacted. It has to be seen more in the context of customer satisfaction. The bankers have realised that unless and until they have that level of customer satisfaction and loyalty, they would not be in a position to grow their business going forward.
So I would not like to look at these recommendations from the point of view of whatever marginal impact it is going to have on the bottomline. But more from the point of view of how these recommendations would help me to satisfy the whole lot of customers who currently feel discriminated and dissatisfied with the banking system on certain aspects.
Q: It is a very noble thought, but clearly the entire banking sector has not looked at customer service in that direction. In the run up to writing these recommendations, Mr Damodaran has said that he faced a lot of angst from a lot of borrowers who felt that bankers offer floating rates and when they themselves get access to cheaper loans or cheaper money but they don’t pass it on to their old customers and they give teaser loans to their new customers.
This is very common angst and it is not newly expressed in any case. There is a feeling that the banking sector has not played fair with some aspects, would you therefore say that some of these recommendations is going to make it expensive for banks?
A: I am saying that there may be some recommendations like if you directly increase the coverage from Rs 1 lakh to Rs 5 lakh, CCI is going to ask for a higher premium in order to have that kind of excess coverage made available to the banks. There would be other recommendation, which may involve some cost.
However, I feel that these recommendations have to be seen in a different context. I cannot speak on the behalf of the industry. But on behalf of Union Bank of India, I would say that we are proactively looking at the issue of customer service in order to work out a model to position our bank as a number one retail bank in customer service excellence. All the banks have realised that without having customer satisfaction, customer delight and customer loyalty, it would be very difficult for them to grow.
Q: Let me just take another spin on this one. The RBI panel is favoring uniform rates for old and new borrowers. Will this in any way help in terms of profits for the banking space? It may just go ahead and remove penal charges. I am just trying to understand how this would really work in terms of helping the banks with profits?
A: No, it is not a question of helping the bank. These recommendations are not end purpose of helping the banks to make more profits or incur more cost. It is with the aim of creating that kind of dissatisfaction.
There were existing borrowers who were feeling that with the same kind of risk categorisation the new set of borrowers are getting better rates. Now that is the kind of a frustration that needs to be addressed and this what that petition has been made for.
Q: Any suggestions you want to make on the list that Mr. Damodaran has complied?
A: There are recommendations, which would help banks moving to chip and pin based kind of ATM cards. Now there are some recommendations, which would require a road map for the banks to implement it.
But by and large having gone through the highlights and some of the recommendations that have been made, I believe that they have been made with a view to address the kind of dissatisfaction and frustration, which customers have expressed through the members of the committee.
Q: Will it require a lot more efficiency on the banks’ part to fulfill these recommendations if they come on play?
A: Definitely. I can only say that there is no-go for the banks, but to improve their customer standards in case they have to remain afloat and remain in the competition.


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Banks' dealing activity seen unaffected despite strike-traders

MUMBAI: Treasury activity in banks are unlikely to be affected on Friday despite the call for a nation-wide strike by an umbrella body of bank unions comprising officers and staff, dealers said.  The one-day strike call has been given by United Forum of Bank Unions, an apex body of 9 unions.  Traders said dealing activity in foreign exchange and fixed income markets are expected to remain normal during the day. The focus of the strike on Friday is to oppose the reduction of government's equity in state-run banks, mergers of banks, using World Bank loans to capitalise state-run banks among others.  
ET