.......Also present on the occasion was RBI General Manager C S Azad, who informed the participants about the customer-friendly "Application Tracking System" by the Union government, where loan applications and their status tracking could be done online and the banks would have to give reasons if they decline finance. "However, only a few banks have started it and it is still in pipeline at most banks," said Azad. He added that RBI had altered the definition of "sickness" on November 1 to recognize sick MSME units early and take necessary action to revive them..................
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