....“In the last ten years, we have handled 10,000 complaints. Hundreds of cases go to court, I have gone and argued myself!” Over the years, he has fought for transparent MRP, filed class-action suits for standardisation in the size of packaged goods, and got the RBI to implement a daily rate of interest in the savings account. “It was a significant win, benefiting over 35 lakh people!”..........
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